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Blog posts tagged with 'Internet'

A Cornucopia of Internet Bookmarks

A couple of months ago, I booted up my laptop and opened up my browser. After updating said browser (Firefox), I was presented with the opportunity to synch my browser. I really liked the concept as I have a mishmash of bookmarks strewn across three different computers and sometimes when at home, I want to access a site I know I have a bookmark for on my work PC or I saved the link to an interesting site on one laptop and would love to pull it up on the other—yes, without getting up, getting the laptop, booting it up, etc… 

My first question was, “Is it safe?” I do work for an IT company after all and network security is a priority. So I asked one of our technicians and he did a bit of research for me and said that as long as I used a master password, it would be fine. I don’t save too many passwords in my browser and certainly none that get me into banking and bill payment sites, but I was still leery. It took me another month to finally decide to go for it.

The resulting mess of duplicate bookmarks and organizing folders took some time to sort through, delete dupes, and combine others, but ultimately having all of my bookmarks available no matter what computer I’m using has been very convenient.

Have you taken advantage of this service? If so, were you glad you did? If not, why not?

Jen FitzGerald
Office Manager
StormsEdge Technology

Email Craziness

I love e-mail. I used to love it a lot more, but since I get so many work-related messages these days, the shine has worn off a bit.

I deal with email a lot in the course of my job and I see a lot of email addresses that I think, ‘goodness, what a pain in the butt to write out all the time’. What seems like fun or appropriate at the time can turn into a hassle, like suzyq@suzyqlawfirmandassociates.com. Who really wants to type that out a dozen or more times a day?

Some email addresses definitely have a story behind them. When my daughter was a little girl, we could read every expression on her face, much like the narrator character Face on the Nick Jr. channel, so her first email address incorporated that into it. Other addresses seem to be suggestions from the email provider of choice as the address someone requested was already in use. You know, JohnDoe345@emailprovider.com...

I also see professional people without their personal domain names/emails. I guess it works for them, but I don’t know…does a personalized domain name give a more professional impression? Suzyqlawyer@emailprovider.com or suzy@suzyqlaw.com? Maybe that’s a personality thing. I suppose the guy in the jail cell has more pressing concerns.

What about you? Lover or hater of email? Do you have an email address with a story behind it or something more utilitarian?

Jen FitzGerald
Office Manager
StormsEdge Technology

Preferred Communication For Customer Deals & Promotions

Consumers prefer to receive marketing messages, special offers, and coupons from brands via email more than any other communication channel, according to a recent report from Message Systems.

The report was based on data from a survey conducted in September 2014 from 500 adult Internet users in the United States.

Half of respondents say they do not want to receive any marketing communications at all from brands.

A quarter say they prefer to be contacted by email, the most popular communication channel by far.

Some 9% like text messages and 7% are fans of snail mail. Just 5% of respondents say social media is their preferred way of being contacted with marketing messages and offers.

Which form of communication do you prefer brands to contact you regarding special deals or promotions?


For non-emergency customer service issues, email again is the most liked channel, with 32% of respondents saying that is how they prefer to initiate interactions.

How do you prefer to initiate communication in a non-emergency customer service related issue?

Phone conversations are the next most popular channel for non-emergency customer service issues (29% prefer), followed by online chat (9%) and social media (7%)

Zachary T. Brown
Marketing Director
StormsEdge Technology

VoIP In A Nutshell

It’s very easy to get into a discussion over VoIP phone systems that can come off as extremely technical, confusing to most readers. So what I’m going to do is try and provide you with an overview of Voice over IP (VoIP) that’s aimed at those who wouldn’t consider themselves experts or technologically savvy and hopefully give you some clarity in exactly what VoIP is. So let’s get down to business…

How Does VoIP Work?

VoIP phone service (Voice over IP; also known as digital phone service, digital telephony, or broadband telephony) replaces your phone line with a high-speed Internet connection. It's that simple.

What Does VoIP Mean For Me And How Is It Beneficial?

VoIP means saving money on your monthly phone bill without sacrificing quality or convenience.

Use VoIP like any other phone: pick up, wait for the tone, and dial the number. That's it. There are no extra numbers to dial and no special routines to follow. You don't even need a new phone, just a VoIP adapter. If you have a headset and VoIP software, you don't even need that: you can just call from your computer. Computer-to-computer calls may be free, too. If you call the public network or an external phone, you will probably have to pay by the minute.

Will VoIP tie up my Internet connection?

Nope, not at all! Your broadband Internet and ISP (Internet Service Provider) can handle the slight increase in traffic. In some cases, your VoIP provider will include a broadband connection as part of the deal to guarantee good service. VoIP is the exact opposite of dial-up — you can talk on the phone and browse the internet, no problem.

For a more in-depth read, click HERE or give us a call at 817-284-0775. StormsEdge is here to help in any way we can.

 

Zachary T. Brown
Marketing Director
StormsEdge Technology

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