Managed Services: Part 3

The Real Benefits Of Managed Services

Put in simple terms – one of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.

A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations… and you will reap the benefits of preventing fires, rather than fighting them.

Reduced costs: Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality

24-hour monitoring: Because the Managed Services provider also manages all of your vendor relationships, issues with internet slowness/outages, printers, phones, cell phones, websites are dealt with directly with the vendor by the Managed Service provider. As a result of this “always-eyes-on” network monitoring 24 hours per day, businesses experience an additional level of comfort and security.

Additional Benefits Of Managed Services:

1.    Increased operational efficiency

2.    Reduced operating costs

3.    Cost-effective access to enterprise-level support

4.    Minimized downtime

5.    Allows the focus to be on running the business, and not the technology

6.    Peace of mind from knowing that the network is monitored 24/7/365

Small IT companies come and go quickly – and so do the Techs

If you’ve been in business for longer then 5 years, you’ve probably hired more then one IT support company — you’ve maybe hired many. You know the frustrations of having a new technician working with your network. The question becomes “Is your technician a trusted advisor” or just a guy trying to fix your computer problems? (Find out more about finding and hiring a TRUSTED ADVISOR)

So adding another monthly fee wasn’t exactly what you were looking for?

We can clearly understand and relate to that mode of thinking. In this day and age it feels like every company we deal with is trying to figure out a way to squeeze more money out of us — especially on a monthly basis. IT support services is not immune to this change in business climate.

But that being said, Managed Services is not just a short lived fad, or a way for IT companies to fatten their wallets. Managed Services is a way for businesses to eliminate problems before they ever occur, manage their IT budgets better, and create a solid long-term partnership with an IT firm that is protecting one of their most important assets… their data.

Daniel A. FitzGerald
Owner & President
StormsEdge Technology

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