It’s very easy to get into a discussion over VoIP phone systems that can come off as extremely technical, confusing to most readers. So what I’m going to do is try and provide you with an overview of Voice over IP (VoIP) that’s aimed at those who wouldn’t consider themselves experts or technologically savvy and hopefully give you some clarity in exactly what VoIP is. So let’s get down to business…
How Does VoIP Work?
VoIP phone service (Voice over IP; also known as digital phone service, digital telephony, or broadband telephony) replaces your phone line with a high-speed Internet connection. It's that simple.
While traditional telephone service compresses your voice into a frequency on a wire, VoIP compresses the sound of your voice into packets of data. In milliseconds, these data packets are sent over the Internet. When the data reaches the final destination, it is converted back to sound. If you use VoIP to call someone on the traditional phone network (the "PSTN" or Public Switched Telephone Network), the VoIP call is converted to sound once it reaches the network and the call is routed normally. The difference is that you've paid a lot less for that call.
What Does VoIP Mean For Me And How Is It Beneficial?
VoIP means saving money on your monthly phone bill without sacrificing quality or convenience.
Use VoIP like any other phone: pick up, wait for the tone, and dial the number. That's it. There are no extra numbers to dial and no special routines to follow. You don't even need a new phone, just a VoIP adapter. If you have a headset and VoIP software, you don't even need that: you can just call from your computer. Computer-to-computer calls may be free, too. If you call the public network or an external phone, you will probably have to pay by the minute.
I recommend checking out VoIP phones and VoIP phone service. VoIP service is much cheaper than traditional telephone service, especially when it comes to long distance and international calls. You don't stand by your computer waiting on calls and you don't have to worry about software compatibility. Also, VoIP phone packages are usually loaded with features. What's advanced for the phone company comes standard with VoIP phones.
One example is voicemail. You probably have some kind of answering machine with your old-school telephone. With VoIP voicemail, you get the improved functionality of voicemail (for instance, the ability to call someone back directly and easily), plus you can get each voicemail emailed to you as an audio file attachment. You can even use your email to track missed calls or call the person back & directly from your email. That nifty feature is called "Click to Call."
Will VoIP tie up my Internet connection?
Nope, not at all! Your broadband Internet and ISP (Internet Service Provider) can handle the slight increase in traffic. In some cases, your VoIP provider will include a broadband connection as part of the deal to guarantee good service. VoIP is the exact opposite of dial-up — you can talk on the phone and browse the internet, no problem.
I hope I was able to shed some light on what exactly VoIP is, while providing you with some clarity as to how it works. As you can see, VoIP offers multiple incentives and benefits to businesses or anyone who uses it! If you’re still on the fence and want to know more about a VoIP phone system, feel free to click HERE for more information or just give us a call at 817-284-0775. StormsEdge is here to help in any way we can.
Zachary T. Brown